Privacy Policy for 8-Wire Android Applications

Last updated: February 2026

8-Wire, LLC (we, our, us) operates Android mobile applications published on Google Play (the App). These applications allow customers to log in, manage accounts, view services, and make payments using a third-party Customer Relationship Management (CRM) and billing system.

This Privacy Policy explains how we collect, use, share, and protect user information.

1. Information We Collect

When you use our Android applications, we may collect the following information:

a. Personal & Account Information

• Name
• Email address
• Phone number
• Customer or account ID
• Login credentials (securely processed)

b. Billing & Payment Information

• Billing details related to invoices and payments
• Payment transactions are processed securely by third-party payment providers
• We do not store full credit or debit card numbers

c. Device & Usage Information

• Device model
• Operating system version
• App version
• App usage data, logs, and crash diagnostics

d. Network & Service Data

• Data required to provide internet, account, and service-related features

2. How We Use Information

• Authenticate users and manage customer accounts
• Provide access to CRM, billing, and payment services
• Process payments and display billing information
• Improve app functionality, performance, and security
• Communicate service updates and support messages
• Meet legal and regulatory requirements

3. Third-Party Services

Our app integrates with third-party CRM and payment service providers to deliver account management and billing features.

These third parties process data according to their own privacy policies and security standards. We share only the information necessary to provide app functionality.

4. Data Sharing

We do not sell personal information.

• Third-party CRM and payment processors
• Service providers for hosting, analytics, or crash reporting
• Legal or regulatory authorities when required by law

5. Children's Privacy

Our applications are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect user information. However, no electronic system is completely secure.

7. Data Retention & User Rights

User data is retained only as long as necessary for service delivery and legal obligations.

• Access to personal data
• Correction or deletion of personal data

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

8-Wire, LLC
Contact Us: 1(505)485-0071